Everything to someone, not something to everyone

Provide training for employees, customers, partners, channels and various others. We have designed a unique foundation to achieve specialized learning delivery across multiple audiences with perfect fit.

Increase product adoption and retain more loyal customers

Educated customers are more loyal customers. Eurekos provides the tools you need for rapid customer on-boarding and on-demand training through-out the customer’s life cycle.

Your products are changing all the time and it’s hard for training to keep up. Salespeople and channel partners need to know everything about your product to sell it and customers need to know how to use it

Why

 

Customer training programs

A one-stop-shop that creates lifelong customer advocates, improves product usage and increases sales.

 

Scale your training programs

Reach more customers faster, with self-paced or virtual facilitated training and communication tools, enabling you to reach every contact and engage them based on their preferences.

 

Easy customer on-boarding

Eurekos gives you all the tools you need for rapid customer on-boarding through multiple simultaneous on-boarding scenarios.

   How

 

  • Customer on-boarding through multiple channels - e.g.: CRM, Customer portal integration and direct online sign up.
  • Decentralized workflow options – for managers and their reports.
  • QR codes for distribution with direct access for registered/unregistered users.
  • Ecommerce with online payment, virtual credits, discounted coupons for organizations and multiple currencies.
  • Communication and collaboration tools to address updates and changes.
  • Just-in-time course authoring to keep your products and training updated at a moment’s notice.
  • Recommendations based on interests.
  • Certification for compliance.
  • Analytics to support customer adoption.
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"we're now able to reach a much larger percentage of our customers, with many new types of content that increase product usage and customer advocacy. In addition, we've localized training into 14 unique regions, which increases learner engagement"

Sabine Lindner, the Head of Sysmex Academy

Transform your partner channel with on-demand training and always updated resources

Empower your partner channel with real-time training and resources that grow partner mind share. Deliver the information they need to operate or sell more of your products and services.

Get the tools you need to educate and certify your partners, re-sellers, vendors or franchises anywhere, and on any device. You’ll empower partners throughout on-boarding, engage them with always updated resources across multiple audiences in extended enterprise.

Continually optimize your partner channel through simplified business processes.

Why

 

Real-time compliance

Make sure partners are ready to sell and operate your products – and support customers with flexible testing and certification tools.

 

Decentralization and anticipation

Partners have a choice of what they sell. Eurekos gives you a competitive advantage with training solutions and engagement tools that give you the edge you need.

 

Auditing

Show your partners how to sell more products and how to provide ideal customer support.

   How

 

  • Isolated and white labeled training audiences. Simple and easy management with separate training offerings per organization.
  • On-boarding through multiple channels - e.g.: CRM, Customer portal integration and direct online sign up. Easy invite options.
  • Decentralized workflow options – for managers and their reports.
  • Unambiguous access to resources and trainings. Use QR codes and short links to give direct access to products and trainings for both registered and unregistered users.
  • E-commerce with online payment, virtual credits, discounted coupons for organizations and multiple currencies.
  • Communication and collaboration tools to address updates and changes.
  • Customer-portal features with resources such as documentation on products by categories. Can be integrated to resource center or database.
  • Just-in-time cause authoring to keep your products and training updated at moment’s notice.
  • Certification for compliance.
  • Analytics and reports to support distributor information.
Ensure compliance across any regulatory requirement, policy or industry – and reduce risks

Compliance training is not an option; it is your defense against all kinds of risks, both regulatory and those you use to manage security, business processes and operations.

Automating your compliance training is the best way to ensure it is distributed and gives you the means to detect non-compliance – and manage it. Eurekos delivers powerful tools to effectively create compliance training, schedule and deliver to all employees, partners and clients.

Why

 

Real-time compliance

Whether you are training employees or clients in regulated products, you need to be able to follow and provide an instant picture on general compliance implementation.

 

Decentralization and anticipation

Watching over complex scenarios is next to impossible without decentralization to the managers across services and facilities to understand end-of-life and recertification cycles.

 

Auditing

Compliance needs to be followed up by auditing to confirm and deliver proof at any level of the organization. Even at a client's organization with reports available instantly, at any time it is required.

   How

 

  • Certification management is a breeze.
  • Decentralized compliance overview to managers who are responsible for compliance of reports.
  • Automated recertification processes to involve individual reports/clients and their accountable managers.
  • Decentralized super easy enrollment processes for managers to ensure employees/reports have the right compliance.
  • Exports make your clients or managers able to prove compliance on audits in their own organization or department at any time.
  • E-commerce with online payment, virtual credits, discounted coupons for organizations and multiple currencies.
  • Communication tools to address product updates and service changes.
  • Integration to your own CRM system with training statistics.
  • Just-in-time course authoring to keep your compliance training updated at a moment’s notice.
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"Eurekos has enabled us to take training to the next level. Thanks to the ease of use of the platform and the ability to create interactive and engaging content, our Academy has quickly become the new standard for our trainings"

Jessany Van't Hoff , the Head of Global Gaming Partnerships

Leverage engaging self-paced, facilitated or virtual training and coaching on any topic

Reach any audience with advanced learning delivery, whether you are performing sales training, project management, tender management or any type of industry skills improvement with or without accreditation.

You need a non-restrictive environment that lets you design your own processes with easy learning delivery and the flexibility to include facilitation options to execute your learning approach. Obviously, thus also support remote workforce capabilities and on-boarding, pre-boarding and anything that comes along with it.

Why

 

Methodology and didactics

Soft skills training comes in many shapes depending on the topic and the expected outcome. This means options for advanced scheduling, mix of practical and online assessments and the facilitation options to execute any didactic need.

 

Collaboration and social

To get a real ROI on soft skills and to impact the level of the intake, soft skills training is not just consumption of videos in a self-paced routine. Organizations today understand that you need to combine online facilitation, collaboration tools and knowledge sharing.

 

Administration

Setting up versatile process flows, learning paths and scheduling is supported in a very effective way. Many organizations do not have dedicated administrations as full-time resources, and it is a shared task. Eurekos lets you manage this through flexible roles.

   How

 

  • Any learning methodology; Virtual facilitated, blended, self-paced or your own.
  • Advanced course administration; waiting lists, user-initiated cancellation, re-assign, minimum and maximum seats, access restrictions, facilitator, locations, etc.
  • Support programs with multiple modules, events and certification.
  • Certification by online assessment and facilitated practical assessment.
  • Automated email workflows and reminders.
  • On-boarding automation.
  • Social with Teams for use as collaborative space for any type of communication or coaching.
  • Mass user administration based on job function, interests, roles, etc.
  • Decentralized management options – for managers and clients.
  • Surveys, statistics and reports.
  • E-commerce, additional products and discount coupons.
  • QR codes and even unregistered user access for pre-boarding purposes and unknown users.
Eurekos Systems ApS

Goegevaenget 5   I   3400 Hilleroed   I   Denmark   I   Vat.No. DK 40 84 54 88
info@eurekos.com   I   +45 70 204 204

 

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