By Gordon Johnson

The Customer Education Journey: Continuous, Engaging Product Training

How do you use training to retain customers and expanding product usage?  
What are the keys to success after onboarding customers and partners?  
What do need in an LMS to support external training?  
And how do you measure results and continuously fine-tune? 
 
In this video, Rachel Cooke of the Brandon Hall Group and Nick Eriksen of Eurekos will explore these topics and give you information to help you take your customer education program to the next level. 

Topics include: 

  • What are the keys to success after onboarding customers and partners? 
  • Keeping customers engaged 
  • Retaining customers and expanding product usage (and upselling) 
  • Encouraging advanced training 
  • Certification for customers and partners 

Watch now: 

Share this post

Next post:

The Sysmex Case Study

The Sysmex Case Study: Transforming Customer Education In our case study, “Sysmex Reaches 100k+ Customers Worldwide with Transformational Product Training,” you’ll follow a remarkable journey

Read More »

Eurekos Top 20 LMS for 2021

By Gordon Johnson, Eurekos Systems. Craig Weiss of Craig Weiss Group, elearninfo247.com and FindanLMS.com recently released his list of 2021 top 20 Learning Systems. Eurekos

Read More »

Sysmex

By Gordon Johnson, Eurekos Systems.   Delivering training to thousands of hospital staff on-the-go Challenge Sysmex needed to train hospital staff on their new instrument

Read More »